Privacy policy
Last updated: June 2025
1. Introduction
Wall Setters ("we", "us", "our") operates wallsetters.com, a Pakistan-based online store selling wall-mounted storage racks and home organization products. We are committed to protecting your personal information and being transparent about how we use it.
2. Information We Collect
When you place an order on our store, we collect the following information:
Full name
Delivery address (city, area, complete address)
Phone number (for order confirmation and delivery coordination)
Email address (if provided)
We do not collect or store any credit card, debit card, or online banking information. All orders are fulfilled via Cash on Delivery (COD) — you pay only when your parcel arrives at your door.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
Processing and confirming your order
Arranging delivery through our courier partners
Contacting you via phone or WhatsApp for order updates or delivery coordination
Resolving any issues related to your order or return
We do not sell, rent, or share your personal information with any third party for marketing purposes.
4. Courier Partners
To deliver your order, we work with trusted courier services operating across Pakistan including but not limited to TCS, Leopards Courier, M&P, and BlueEX. Your name, phone number, and delivery address are shared with our courier partner solely for the purpose of completing your delivery.
5. WhatsApp & Phone Communication
If you contact us via WhatsApp or phone, your conversation is used strictly for customer support and order-related communication. We do not use your contact details for unsolicited marketing messages.
6. Cookies & Analytics
Our store is powered by Shopify. Shopify automatically places certain functional cookies on your device to enable basic store operations such as your shopping cart and browsing session. We may also use basic analytics tools to understand how visitors interact with our website, in order to improve the shopping experience. No personally identifiable information is collected through cookies.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Your information is stored securely and accessed only by authorized personnel involved in order fulfillment.
8. Third-Party Links
Our website may contain links to third-party platforms such as Facebook or Instagram. We are not responsible for the privacy practices of those platforms. We encourage you to review their privacy policies independently.
9. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your personal data
Opt out of any future communications from us
To exercise any of these rights, please contact us at:
📧 wallsetters@gmail.com
📱 WhatsApp: +923321047473
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our store after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
Wall Setters
📧 wallsetters@gmail.com
📱 +923321047473
🌐 wallsetters.com